Palo Alto Software - March 2000 to
Present
Senior Technical Support Associate
Answer incoming customer calls and emails
Backup the IT Manager setting up and managing network servers and employee
computers.
SecureNet Technologies - January
1999 to April 2000
Technical Support Associate
Answer incoming customer calls and emails
Also managed the companies network servers and employee computers.
KAO Infosystems - August 1996 to
1998
Production Associate
Working in the Manufacturing Plant assembling Products,
Inventory Management, Shipping and Receiving.
Also cross-trained in PC Support.
Microsoft - January 1991 to August
1996
Production Associate
Working in the Manufacturing Plant assembling Products,
Inventory Management, Shipping and Receiving.
Also cross-trained in PC Support.
Windows Skills
Can Build and Maintain Windows PC's and Servers running
Windows 95 - server 2003.
Office Products (Word, Excel, Powerpoint, Outlook)
Expression Web - setup and maintaining the following sites:
curtbarnes.com, cooldrawings.com, barnesfamily.info,
vanhornfamily.info, portlandgoldprospectors.org.
Linux
Setup and maintain a Zimbra Collaboration suite mail server for
Palo Alto Software running on Ubuntu Linux.
Lake Washington Technical College -
1998-1999
Kirkland WA
Took classes to be a webmaster.